Send order confirmations from a Google Forms order form
Lots of small sellers take orders through Google Forms. AutoDoc gives every order a proper confirmation with an order number, the items chosen and delivery details, and a packing slip for your team when the order is large.
| Products | Quantity |
|---|---|
| {{Products}} | {{Quantity}} |
| Deliver to | {{Delivery Address}} |
| Delivery date | {{Delivery Date}} |
How to automate order confirmations from Google Forms
Four steps, all inside Google Workspace. Output: PDF.
Build the form
Copy the ready-made form, or create a Google Form with questions like these. The question titles become your placeholders.
| Question title | Type | Example answer |
|---|---|---|
| Customer Name | Short answer | Mei Lin Tan |
| Short answer (email) | meilin@example.com | |
| Products | Checkboxes | Sourdough loaf, Kaya jar |
| Quantity | Short answer (number) | 3 |
| Delivery Address | Paragraph | 8 Jalan Example, Petaling Jaya |
| Delivery Date | Date | 2026-11-02 |
Design the Google Docs template
Start from our Google Docs template (make a copy) or the .docx, or use your own. Type a placeholder wherever an answer should appear. It must match the question title exactly, in double braces. Built-ins such as {{_date}} and {{_responseId}} work too.
Connect it in AutoDoc
Open the form → Add-ons → AutoDoc. Pick the template and a Drive folder, choose PDF, and set the file name pattern:
Order {{_responseId}} - {{Customer Name}}Result: Order 2_ABaOnud8x - Mei Lin Tan.pdf
Add a conditional document (optional)
Conditions support AND / OR groups and 13 operators, including equals, contains, exists, matches regex, > and >=.
Submit, and it’s delivered
Every new response creates the document in seconds, then emails it:
Tips for order confirmations
- Checkbox answers list every option the customer ticked.
- Send a copy to your packing team with BCC.
- Use {{_responseId}} as the order number everywhere.
Who uses this
Frequently asked questions
Does AutoDoc take payments?
No. It creates documents and emails. Collect payment with your usual method.
Can I send a packing slip to the warehouse?
Yes. Use an additional template with its own email list.
Can I show prices?
Use dropdown options that include the price, or one template per product with conditions.